If your question is not answered below or you need more information, please contact Claire Wormsley on +44(0) 208 374 1712 or email firstname.lastname@example.org
There are five easy ways to register and pay for any of our courses:
|1||tel:||+44 (0) 208 374 1712|
|2||fax:||+44 (0) 870 762 7081|
|4||online:||using our online registration form|
|5||mail:||Customer Services Manager|
The Media House
35 Coolhurst Road
London N8 8ET
We will confirm your booking within 4 working days by sending an invoice (please inform us when booking if address is different).
You can pay by bank transfer, credit card or cheque. Payments must be received at least 1 week prior to the event date. Late registrations must provide a credit card as a way of a guarantee until payment is received. Please quote our invoice numbers when making payments.
Santander Business Bank, Bootle, Merseyside, L30 4GB
Account name: The Media House Ltd; Account No:01859145; Sort Code:09-01-50; IBAN: GB85 ABBY09015001859145
To be made payable in GBP to The Media House Ltd and sent with a copy of your invoice to: The Media House Ltd, 35 Coolhurst Road, London N8 8ET
Delegates cancelling 15 days or more before the training will receive a full refund, less 10% of the training fee.
Cancellations received between 14 days and 7 days before the training will be entitled to a 50% refund of the fee.
Cancellations received 6 days or less before the training will receive no refund, a substitute delegate is always welcome.
Non-payment or non-attendance does not constitute cancellation. If payment has not been made prior to the training, a full charge will still apply.
Substitutions can be made in writing by post or email at any time.
Registration is from 9.00am. Courses start promptly at 9.30am and finish at approximately 5.00pm. There is a mid-morning and mid-afternoon drinks break for 20 minutes and an hour allocated for lunch. Lunch will be provided for full day courses, we ask confirmed delegates to inform us of any dietary requirements upon receiving their booking confirmation.
All courses are held in central London. You will be notified of the venue two weeks prior to the course. For participants travelling from further afield than London or from overseas, we can offer a list of hotels near to the training venue, please send a request to email@example.com.
Attendees should wear their normal work attire to the courses.
All attendees are asked to complete a pre-course questionnaire prior to the course and send in any relevant examples for the course. What to bring will depend on the course and you may be required to bring brochures / info for comparision. For most courses, it is helpful if you bring a laptop or tablet with you.
Conference and training fees remain subject to VAT where they take place. Anyone who wishes to undertake training in the UK is subject to 20% VAT.
We are happy to supply you with an invitation letter providing payment has been received. Unfortunately we are unable to issue a letter without payment as company policy dictates that they are processed only when payment has been received.
We endeavour to make our courses as fully accessible as we can to those with disabilities or special needs (such as issues relating to mobility, impairment of hearing, vision or speech) and ensure that that the provision of our courses (including the event facilities) comply with all applicable equality legislation.
To enable us to provide assistance where we are reasonably able to do so, delegates need to notify us of any special requirement. So please contact us at +44 (0)20 8374 1712 or firstname.lastname@example.org
Please see our Public Training Delegate Terms and Conditions.